Shipping & Delivery
After you place your order, it takes us 24 to 48 hours to pack and get it ready to ship.
Packages are typically delivered within 3-5 business days after the ship date for U.S.orders. For International orders, it takes 11-14 business days after the ship date.
Delivery times on free shipping options are based on estimates and are not guaranteed. We do our best to provide accurate estimates and we communicate tracking details once your order is shipped.
You should be receiving email updates are each steps of the delivery process. If you have any questions on your order status, contact us here.
US Shipping is free starting $39, $5.90 otherwise.
International Shipping is free starting $99, $14.90 otherwise.
Yes, we do.
Yes, we currently ship to Canada, Western Europe, and most of the rest of the world.
Enter your address at Checkout to know if your specific country is open for delivery. If it isn't, contact us and we will try to open it for you!
Exchange and Returns
Want to exchange your order for another size or gemstones? Contact us here and we will take care of it for you.
Exchanges are possible within 30 days of purchase for products in perfect conditions.
Want to initiate a return? Contact us here.
Returns are possible within 30 days of purchase for products in perfect conditions.
If you've requested the return within 30 days and your product is in perfect condition, yes you will!
My Account
Please be sure to double-check the following:
1. You're using the correct email address.
2. You're introducing the correct password for your account.
Can't remember your password, click on Forgot your password? in the Account log-in page.
Ask us here and we will delete it for you.